January 22nd, 2010
Tagged: bullshit, compensation, philanthropy, salary
After all, there’s nothing quite like driving your Ferrari home to your 6,000 square foot mansion after a long, hard day of fighting for the cause.
This is how Amy Bell ended a polemic (even by my standards) against exorbitant nonprofit executive compensation, published in Forbes in December as “Nonprofit Millionaires“.
That was rebutted today in Forbes, by Betsy Brill (President of Strategic Philanthropy) in “Nonprofit CEOs Are Worth Every Dime“:
The Chronicle survey only reflects data from the 325 highest funded nonprofit organizations, and thus represents only .02% of the 1.5 million registered nonprofits operating in the U.S. To suggest that the 30 some nonprofit executives (among them hospital CEOs, NCAA coaches and university presidents) who were paid more than $1 million in 2008 represent the irresponsible management and greed of an entire sector might be laughable if it weren’t also potentially detrimental. By taking the survey data out of context, critics may cause donors to question–or even to pull back–their charitable giving at a time when nonprofits are struggling to meet an increased demand for services in the face of government cutbacks and dwindling private support.
Bell’s criticism was published under “Philanthropy”, Brill’s response under “Intelligent Investing”.
November 16th, 2009
Tagged: bullshit, language, media, propoganda, rhetoric
It’s a bad evening when Google points you back to your own blog. So to get on with it, George Creel of The Committee on Public Information (CPI) had a great quote:
“In no degree was the Committee an agency of censorship, a machinery of concealment or repression. Its emphasis throughout was on the open and the positive. At no point did it seek or exercise authorities under those war laws that limited the freedom of speech and press. In all things, from first to last, without halt or change, it was a plain publicity proposition, a vast enterprise in salesmanship, the world’s greatest adventures in advertising…We did not call it propaganda, for that word, in German hands, had come to be associated with deceit and corruption. Our effort was educational and informative throughout, for we had such confidence in our case as to feel that no other argument was needed than the simple, straightforward presentation of the facts.”
The CPI being this (more Wikipedia):
The purpose of the CPI was to influence American public opinion toward supporting U.S. intervention in World War I via a prolonged propaganda campaign. Among those who participated in it were Wilson advisers Walter Lippmann and Edward Bernays, the latter of whom had remarked that “the essence of democratic society” was the “engineering of consent”, by which propaganda was the necessary method for democracies to promote and garner support for policy. Many have commented that the CPI laid the groundwork for the public relations (PR) industry. The CPI at first used material that was based on fact, but spun it to present an upbeat picture of the American war effort. Very quickly, however, the CPI began churning out raw propaganda picturing Germans as evil monsters.
So to tie up the loose ends, I’ll quote from a favorite, Allan Weisbecker’s Can’t You Get Along with Anyone:
Remember Bhopal? The toxic waste cloud released by Union Carbide that killed over 20,000 people in India back in 1984? What do you figure was the first thing the CEO Warren Anderson did when he learned of the catastrophic misery and death his company had perpetrated? See to it that medical and evacuation people were rushed in?
No. Anderson called Union Carbide’s public relations chief, a guy named Bob Berzok, to get on the crisis management, the spin control. “Spin” (or “spin control”) is, of course, a euphemism for lying like a slug. And there’s even a euphemism for the euphemism, a description/label/concept I really like — in the morbid sense — for its Orwellian ring. Perception management.
Update: Bob Berzok left a note in the comments about this incident:
Just to set the record straight, when first learning of the Bhopal tragedy Warren Anderson decided to go the Bhopal so that he could personally help provide relief & aid immediately, along with the medical care offered the first & following days. Also, to set the record straight, Warren did not call me because at that time I wasn’t responsible for public relations or corporate communications. My responsibility at that time was employee communications. Much has been written, and this isn’t the forum to review everything…but it should be noted that Warren Anderson by going to India did so against the advice of his public relations & legal advisers. He went because he was asked by the UCC India Ltd. management & because he personally knew it was in his heart to try & help.
October 30th, 2009
Tagged: bullshit, funders, funding, nonprofit, starvation

An article that confirms my anecdotal experience: “The Nonprofit Starvation Cycle” from the Stanford Social Innovation review:
A vicious cycle is leaving nonprofits so hungry for decent infrastructure that they can barely function as organizations—let alone serve their beneficiaries. The cycle starts with funders’ unrealistic expectations about how much running a nonprofit costs, and results in nonprofits’ misrepresenting their costs while skimping on vital systems—acts that feed funders’ skewed beliefs. To break the nonprofit starvation cycle, funders must take the lead.
That quote is from the brief, yet the last sentence is misleading. According to the article change starts at the board:
Nonprofits must then speak truth to power, sharing their real numbers with their boards and then engaging their boards’ support in communicating with funders. Case studies of organizations that have successfully invested in their own infrastructure have repeatedly noted the need for a shared agenda between the leadership team and the board.
And the article is chock full of fun, familiar anecdotes:
Not only do funders and donors have unrealistic expectations, but the nonprofit sector itself also promotes unhealthy overhead levels. “The 20 percent norm is perpetuated by funders, individuals, and nonprofits themselves,” says the CFO of one of the organizations we studied. “When we benchmarked our reported financials, we looked at others, [and] we realized that others misreport as well. One of our peer organizations allocates 70 percent of its finance director’s time to programs. That’s preposterous!”
From Mission Measurement by way of Entry Level Living’s Allison Jones. Illustration by David Plunkert (it’s included in the article).

October 21st, 2009
Tagged: bullshit, employment, feminism, language, nonprofit, rhetoric, salary, wages, women
Two articles came across my desk today that I think are strongly connected. The first is from Danah Boyd on Teaching, nursing and second-wave feminism:
Since the 1970s, the number of brilliant, motivated individuals working as teachers and nurses in particular declined rapidly. Many women left these professions because they had many more opportunities and many men refused to do “women’s work.” Don’t get me wrong – there are some amazing teachers and nurses out there, but sexist constraint meant that the most brilliant, most passionate women inevitably went to these professions while that is no longer the case.
The problem is what has happened since then. I certainly don’t want to go back to the dark ages where women had no choice. But while we’ve opened up doors for women, we haven’t addressed how sexism framed nursing and teaching in ways that are causing us tremendous headaches in society today. Teachers are underpaid and undervalued because we took women’s work for granted. When teaching stopped being women’s work, we didn’t rework our thinking about teaching. As a society, we still have little respect for teachers and nurses and we pay them abysmally. This is deeply rooted in the sexism of the past but the ripple effects today are costly.
The second is from Dan Pallota over at Harvard Business Blogs (more on that in a moment) titled The “Psychic Benefits” of Nonprofit Work Are Overrated:
People often tell me that those who work for nonprofits should work for less because of the psychic benefits of being able to make a difference, work with the poor, and so on…
Don’t fall for this Puritan self-sacrificial psychobabble. It’s not the poor who are asking you to work for less. It’s the donating public, including many a wealthy donor. They’re asking you to end poverty and every other great social problem and to do it for them at a discount. And they’re exploiting the images of the poor to get you to agree. The fact that someone makes a one-time sacrificial gift doesn’t mean you’re obligated to make a lifetime sacrificial career choice. If you do the math and the psychic benefit comes up lacking for you, then ask the people who want you to make the world a better place for another kind of benefit that begins with a “p.” Pay.
I definitely feel the first quote flows into the second, and hence the inflammatory title to this post. I think Pallota’s explanation is wrong (Puritanical self-sacrifice) and Boyd’s is correct (we undervalue the work of women).
I find it very telling that social work is reframed as Social Entreprenuership (thank you Harvard Business School), a rhetorical device that allows men to participate. Giving things away is women’s work; getting people to pay for it, now that’s a job for a man.
October 2nd, 2009
Tagged: bullshit, eula, law, licensing, ownership, the beatles
My boss came in this morning to gripe about how a media service, Mixcloud, wanted her to upload her media to their service, rather than link to where it’s currently hosted. As always, the reason was in their Terms and Conditions (snarky emphasis mine):
11. User Submissions
b. Grant of Rights. You shall retain all of your ownership rights in your User Submissions. However, by submitting User Submissions to Mixcloud, you hereby grant Mixcloud and its affiliates a non-exclusive, fully paid-up, royalty-free, perpetual, irrevocable, sublicenseable, and transferable license, throughout the universe, to use, reproduce, distribute, modify, adapt, prepare derivative works of, display, perform, and otherwise exploit your User Submissions in connection with the Mixcloud Platform, including, without limitation, for promoting and redistributing part or all of the Platform (and derivative works thereof) in any media formats and through any media channels.
I love that “throughout the universe” part. Harvard Law’s Berkman Center used to have a project parsing Licensing Agreements, but I can’t find it. So here’s a recent report on how Charitable Foundations could benefit from more freely licensing their publications and those of their grantees. An excerpt:
Thoughtful and intentional decisions about how to license foundation-supported works currently happen only in a limited number of cases. The status quo prevails, often for no reason other than inertia, and generic contract language regarding copyrights is often used in place of genuine consideration or conversations about best practices between foundations and their grantees and consultants or within foundations.